How to reach us
What to include
For a quicker response, include the email used for your order, your operating system, DiskShift version, a clear description of the issue, and your Razorpay/payment order or payment reference when the request concerns a purchase or refund.
Product and technical help
We can help with downloads, installation, scan behavior, permissions, storage results, app cleanup, license activation and troubleshooting. DiskShift scans local metadata; support does not require you to upload private files or scan results.
Payments, cancellations and refunds
For payment or refund questions, share only the order/payment reference and the email used for payment. DiskShift handles product support and refund requests; Razorpay processes the payment. See the Refund & Cancellation Policy for eligibility and timing.
Send a request
Use the support form on the main website to send a structured request: Open DiskShift support form. You can also email support@diskshift.com.